Reina Roja Hotel (Adults Only) - Playa del Carmen

Calle 20 Entre Av. 5 Y 10, Playa del Carmen, Mexico, 77710show map
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Highlights
TripAdvisor Traveler Rating
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122of 226 hotels in Playa del Carmen
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Mexico

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Overview

The central La Reina Roja Hotel with a sunbathing terrace, a roof garden and a swimming pool is a nice place to stay in Playa del Carmen on holiday.

It provides a central location within easy reach of 5th Avenue, that is 1400 meters away. La Reina Roja Hotel lies within a 20-minute walk from the center of Playa del Carmen.

The hotel boasts close proximity to a theme park and restaurants.

Cancun International airport is located 55 minutes' drive away from La Reina Roja Hotel.

Rooms

The rooms in La Reina Roja Hotel come with a minibar, a safe, TV, a work desk and iPod docking station. Guests will admire views across the Caribbean Sea from the rooms. The rooms offer a bathtub, a shower and a hairdryer supplied in the bathrooms.

Eat & Drink

The café Ah Cacao Chocolate Cafe is 5 minutes’ walk away.

Services

La Reina Roja Hotel features such facilities as an elevator and parking.

Relax

The hotel offers a gym and gymnastics classes to help guests keep fit.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2011.  Number of floors:   4.  Number of rooms:   63.

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Facilities
Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

Restaurant

Cafe

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Exercise gym

Swimming pool

Indoor heated swimming pool

Rooftop pool

Sports & Fitness

  • Exercise gym
  • Adventure sports

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Limousine service
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant
  • Fine dining
  • Cafe
  • Poolside snack bar
  • Catering service

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services

Spa & Leisure

  • Rooftop pool
  • Indoor heated swimming pool
  • Night club
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Solarium
  • Sauna
  • Massage
  • Library

Room view

  • City view

Room features

  • Individual air conditioning
  • In-room safe
  • Mini-bar
  • Sitting area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Mirror
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bath/ Shower
  • Hair dryer
  • Free toiletries

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Voice mail
  • Radio
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Plaza Quinta AlegriaPlaza Quinta Alegria1000 ft
Kool Beach ClubKool Beach Club1400 ft
5th Avenue (Avenida 5)5th Avenue (Avenida 5)1400 ft Playa del CarmenMexico
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Ah Cacao Chocolate CafeAh Cacao Chocolate Cafe400 ft5th Ave & Constituyentes
Kaxapa FactoryKaxapa Factory400 ftAv Constituyentes, betwen 10 and 15 avenues
Oh LalaOh Lala800 ftCalle 14 bis between 10th & 15th Av.
Coffee StopCoffee Stop1800 ftCalle 10 North
Los Tabernacos Bistro LoungeLos Tabernacos Bistro Lounge2100 ft1st Avenue North between 10 y 12
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GolfCourse(Mahi)GolfCourse(Mahi)2.2 mi
Mahi Golf CourseMahi Golf Course2.2 mi
Rio SecretoRio Secreto5.1 miCarretera Federal Libre Chetumal _ Puerto Juarez Km 283.5 Ejido Sur
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Getting around
Airports
Playa Del Carmen (PCM)1.0 mi
Cancun International (CUN)30.7 mi
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Reviews
8.2
FabulousBased on  31  reviews
  • 9.6
    Exclusive

    Best thing at this hotel is the rooftop pool & bar.

  • 3.2
    Guest rating

    Trouble with the hotel began immediately at the airport, we did not come to pick who we booked the hotel. I had to pay a premium for a taxi from the airport. Since we immediately took a pledge not clear what and demanded another 50 usd for, so we can use the refrigerator!! After the shower, the water poured into the room, all the while it was wet, shampoo and shower gel did not set ever. We laid on the bed tipped the cleaning lady thought understand that this is for a good cleaning and a shower gel, but instead of that, we saw swans out of towels on the bed ... The breakfast was just scrambled eggs, which had to ask for change, to somehow eat, juices were from the package, and soluble coffee ... not even 14 days waitress could not remember what I drink juice without ice. Towels for the beach has never been. I understand that the hotel is a party and loud music all night is inevitable, but I did not realize at the wall and screaming teenagers fighting ... WiFi was very weak and had to go out into the hallway. The hotel is a very good site that gives information not relevant truth ... Accordingly, you also give false information, I do not know if I can trust you in the future. Problemas con el hotel comenzó inmediatamente en el aeropuerto, no hemos venido a recoger que reservamos el hotel. Tuve que pagar una prima por un taxi desde el aeropuerto. Ya que no tomó inmediatamente un compromiso claro qué y exigieron otra usd 50 para que podamos usar el refrigerador! Después de la ducha, el agua se vierte en la habitación, todo el rato que estaba mojado, champú y gel de ducha no se estableció nunca. Nos puso en la cama con punta de la señora de la limpieza pensó entender que esto es para una buena limpieza y un gel de ducha, pero en lugar de eso, vimos cisnes de toallas en la cama ... El desayuno era sólo huevos revueltos, que tuvo que pedir el cambio, que de alguna manera comer, zumos estaban en el paquete, y el café soluble no ...

  • 10.0
    Exclusive

    Great location, very clean, wi-fi working very well, nice size rooms, very modern design. Recommend to everyone!

  • 7.8
    Fabulous

    The concept

    I wanted to have supper one day and the chef didnt go, so there was no food service :s

  • 10.0
    Exclusive

    The design was original, new, unique, with redlight district theme for adults only. Nice lounge, great staff, great free breakfast. Right at the centre of mamitas beach club and clubzone. Open minded hotel makes everything comfortable during your stay.

  • 9.2
    Superb

    Great hotel, design focused on somewhat kinky looks. Special atmosphere. We enjoyed it a lot. Close to city center, good and beautiful rooms. Breakfast was good as well.

    Some noise during the night.

  • 7.8
    Fabulous

    its a very chic and modern hotel, avant garde design, which can be quite quirky and strange. its as in your staying in a night club/bar. the hotel is cheap and affordable compared to the other options available. would def recommend to a younger demographic thats after a unique and fun stay. the hotel name means 'red queen' so they went over the top with the red lights, u can spot the hotel but the red glow it exudes, very cool and different to other places.

    -the air conditioning didnt work well, lucky it wasnt very hot and we didnt need to use it often. -breakfast never starts at 8am as advertised, somedays we had to leave early for day tours and diving trips and the kitchen was NOT ready, so they gave us dinner instead. -there are strange mannequins all over the hotel, in the lobby, on the balconies, at the bar, its can be kinda scary and disturbing at times, like a wax works horror movie, but our friends thought it was very cool.

  • 3.2
    Guest rating

    I don't think I have ever encountered such rude incompetent staff. Check in was ridiculous. Then it took over an hour for them to bring up our bags to the room after several phone calls. To get into the room was also not easy as the cards never worked so we had to keep going up and back to reception to get new ones, each time the staff were rude. It was noisy, there was no information about services and no privacy. If you are staying on the third floor people can see you showering from the rooms opposite and the roof. I'm not sure however if this is supposed to be part of the 'exotic' naff sexual theme that runs throughout the hotel, but It was something we did not expect or like.

  • 7.0
    Very good

    Concepto con buen juego de luces en color rojo y varios maniquíes que le dan un toque bizarro, especial y surrealista.

  • 9.6
    Exclusive

    La ubicacion y el servicio exelente y el diseńo de lo mejor

    Poco ideal si deseas descansar

  • 8.2
    Fabulous

    Das etwas "andere" Hotel... das weiss man aber schon bevor man bucht :-) Wir haben drei tolle Tage im Hotel verbracht, super Dachterrasse die untertags immer leer war - fantastisch!! Top Lage vom Hotel!!!

    Es braucht viel zu lange bis man das Frühstück serviert bekommt... und es war auch wirklich nicht so besonders lecker :-( Würde nächstes mal nur Übernachtung buchen und auswärts frühstücken...

  • 9.2
    Superb

    der pool auf dem dach des hotels da man gemühtlich darin sein konnte und über playa del carmen sehen konnte...

    im zimmer die überdimensionierte wandtafel die oberhalb des bettes war.

  • 7.8
    Fabulous

    Sehr gute Lage, gute Sonderangebote (Verfügbarkeit prüfen), herrliche Dachterrasse zum Chillen und einfach schön schräg. WLAN soll nicht in allen Zimmern funktionieren, aber auf jeden Fall im Restaurant, der Lobby u auf der Dachterrasse. In unserem Zimmer ging es auch ohne Beanstandungen.

  • 7.0
    Very good

    Witzige design des hotels

    Personal war nicht in der Lage Frühstück to go um 7:45 zu organisieren. Ich musste etwas früher weg.

  • 8.8
    Superb

    fast alles, besonders aber die für ein Hotel ungewöhnlichen Dekorationen sowie die kostenlose Parkmöglichheit in der Tiefgarage

    kein ausreichendes WLAN-Signal im Zimmer

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Highlights
TripAdvisor Traveler Rating
read all 920 verified reviews
TripAdvisor Traveler Rating
122of 226 hotels in Playa del Carmen
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Mexico

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Playa Del Carmen (PCM)1.0 mi
Cancun International (CUN)30.7 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room