Reina Roja Hotel - Playa del Carmen

Calle 20 Entre Av. 5 Y 10, Playa del Carmen, Mexico, 77710  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Reina Roja Hotel - Playa del Carmen

Free Wi-Fi
Free parking
Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Welcome drink

Cafe

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Exercise gym

Swimming pool

Indoor swimming pool

Rooftop pool

Infinity pool

Overview

Reina Roja is a 4-star hotel offering a roof-top pool, a sun deck and a roof garden. Since 2009, it has been hosting guests in the heart of Playa del Carmen.

This charming property is 5 minutes' walk to Riviera Art Gallery, Plaza Quinta Alegria and Terminal foránea de autobuses ADO. Nestled in the quiet district and 2 km from the city center.

Placed near restaurants and a theme park, the hotel offers an infinity pool, an indoor swimming pool and a year-round outdoor pool for on-site relaxation.

The hotel enjoys a central location within 50 minutes' drive from Cancun International airport.

Rooms

The property comprises of beautiful rooms, including theme room, standard junior suite and luxury room appointed with a mini bar, Wi-Fi, LCD TV, a private balcony and cable TV with on-demand movies. Some rooms have the sea view. They provide bathrooms with a bathtub, a shower and a hairdryer.

Eat & Drink

Residents can have breakfast in the dining area. There is a restaurant serving international dishes on site. Guests can unwind in the Poolside bar with a favourite drink. The café Ah Cacao Chocolate Cafe is approximately 150 meters from the property.

Services

Reina Roja Hotel offers a business centre, a meeting room and a catering service to satisfy the needs of business guests.

Relax

Beach facilities at Reina Roja Hotel include outdoor chaise lounges, umbrellas and towels. The property provides a gym and gymnastics classes along with diving, boating and horse riding.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Free public parking is possible on site.

Year renovated:   2011.  Number of floors:   4.  Number of rooms:   63.

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Facilities

General

  • No smoking on site
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • No pets allowed
  • 24-hour security
  • Adults only
  • Luggage storage
  • Elevator
  • Bicycle storage
  • Coffee shop
  • Multilingual staff

Sports & Fitness

  • Exercise gym
  • Adventure sports
  • Golf course

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Limousine service
  • Medical facilities service
  • Shops/Commercial services
  • Bell staff/Porter
  • Welcome drink

Dining facilities

  • In-room breakfast
  • A la carte restaurant
  • Fine dining
  • Cafe
  • Poolside snack bar
  • Catering service

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available

Leisure facilities

  • Infinity pool
  • Rooftop pool
  • Indoor swimming pool
  • Beach chairs
  • Beach umbrellas
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Solarium
  • Reflex massage
  • Library

Room view

  • City view

Room facilities

  • Individual air conditioning
  • Paid in-room safe
  • Mini-bar
  • Sitting area
  • Rooftop terrace
  • Balcony
  • Tea and coffee facilities
  • Bottled water
  • Mirror
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Hair dryer
  • Towels
  • Room toiletries

Bedroom

  • Pillow top mattress

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Parquet floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • There are no extra beds provided in a room. 

How to reach hotel

hotel Reina Roja Hotel - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Calle 20 Entre Av. 5 Y 10, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    3700 ft
Airports
Restaurants
  • Ah Cacao Chocolate Cafe
    400 ft
  • Kaxapa Factory (cuisine: Organic, Venezuelan)
    400 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of floors:
    4
  • Number of rooms:
    63

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenReina Roja Hotel

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

Use Badge

Rooms and availability

Reina Roja Hotel photos Room
Room Assigned On Arrival
Bed type: 1 Single bed or Double bed
Size: 435 sq. feet
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Shower
  • — Less information+ More information

Standard|DOUBLE STANDARD

Room facilities
    Reina Roja Hotel photos Exterior Hotel information
    King Room
    Bed type: King-size bed
    Size: 485 sq. feet
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information
    Room facilities
      Suite
      Check Prices
      — Less information+ More information
      Reina Roja Hotel photos Room
      Junior Suite
      Bed type: 2 Single beds or 1 Single bed or Double bed
      Size: 485 sq. feet
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      • Private bathroom
      • — Less information+ More information

      Junior Suite|Junior Suite (2 beds)

      Room facilities
        Themed Room
        Bed type: 1 Single bed or Double bed
        Check Prices
        • Free Wi-Fi
        — Less information+ More information

        Standard|Themed Room

        Room facilities
          Reina Roja Hotel photos Exterior Hotel information
          Deluxe Room
          Bed type: 1 Single bed or 2 Single beds or Double bed
          Size: 435 sq. feet
          Check Prices
          • Free Wi-Fi
          • Air conditioning
          • Private bathroom
          • — Less information+ More information

          Deluxe|Non Refundable Deluxe + Breakfast

          Room facilities
            Reina Roja Hotel photos Room
            Deluxe King Room
            Bed type: King-size bed
            Size: 435 sq. feet
            Check Prices
            • Free Wi-Fi
            • Air conditioning
            • Shower
            • — Less information+ More information

            Standard|Double room King bed - De Luxe

            Room facilities
              Luxury Room
              Check Prices
              — Less information+ More information

              How to reach hotel

              hotel Reina Roja Hotel - Playa del Carmen Playa del Carmen location
              Show big map »

              Hotel Address:

              Calle 20 Entre Av. 5 Y 10, Playa del Carmen, Mexico, 77710

              Get directions
              City Center
              • Playa del Carmen
                3700 ft
              Airports
              Restaurants
              • Ah Cacao Chocolate Cafe
                400 ft
              • Kaxapa Factory (cuisine: Organic, Venezuelan)
                400 ft
              Hotel information
              • Check-in:
                from  3 pm
              • Check-out:
                until  12 pm
              • Year renovated:
                2011
              • Number of floors:
                4
              • Number of rooms:
                63

              Hotel Awards

              MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenReina Roja Hotel

              According to guest reviews, the hotel has been rated as
              Best Luxury Hotels in Mexico

              Use Badge

              Reina Roja Hotel Location

              Legend
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              • Hotels nearby
              • Other hotels
              • Airports
              • Underground stations
              • Train stations
              • Parks
              • Tourist attractions
              • Museums
              • Convention centers
              • Stadiums
              • Food and meals
              • General

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              What's nearby

              Popular areas

              Places of interest

              • Plaza Quinta Alegria - 1000 ft
              • Kool Beach Club - 1400 ft
              • Terminal foránea de autobuses ADO - 1400 ft

              Monuments and Landmarks

              • 28 de Julio Square - 2000 ft
              • ADO International Bus Station - 3300 ft
              • Disabled-friendly beach - 3700 ft
              • Church of Guadalupe - 1.1 mi

              Golf courses and Country clubs

              • Mahi Golf Course - 2.2 mi

              Marina

              • Playa del Carmen Maritime Terminal - 4000 ft

              Local attractions

              • Sian ka'an Jeep Tour Expedition - 1.4 mi
                Monte de los Cibeles, Playa del Carmen
              • Casa Cenote - 1.5 mi
              • Whale Shark Tour - 2.0 mi
                Playa Del Carmen-Isla Mujeres -Holbox
              • Temazcal Natura - 1.4 mi
                Monte de los Cibeles, Playa del Carmen
              • Cenote Chaak Tun - 2.0 mi
                Av. Juarez, Playa del Carmen

              Near the hotel

              • Riviera Art Gallery - 1400 ft
                20th Street between 5th Av. & 10th Av., Playa del Carmen

                Restaurants nearby

                • Ah Cacao Chocolate Cafe - 400 ft

                  Address: 5th Ave & Constituyentes
                  Phone: +52 984 803 5748

                  77% likes this, based on 935 reviews
                  Price Range: USD 6 - USD 21

                • Oh Lala - 800 ft

                  Address: Calle 14 bis between 10th & 15th Av.
                  Phone: 9841274844

                  86% likes this, based on 542 reviews
                  Cuisine: International
                  Price Range: USD 7 - USD 30

                • Los Tabernacos Bistro Lounge - 2100 ft

                  Address: 1st Avenue North between 10 y 12
                  Phone: 984-803-1674

                  92% likes this, based on 305 reviews
                  Price Range: USD 7 - USD 16

                • Kaxapa Factory - 400 ft

                  Address: Av Constituyentes, betwen 10 and 15 avenues
                  Phone: 9841471645

                  86% likes this, based on 563 reviews
                  Cuisine: Organic, Venezuelan
                  Price Range: USD 3 - USD 7

                • Coffee Stop - 1800 ft

                  Address: Calle 10 North
                  Phone: 984 803 4365

                  83% likes this, based on 115 reviews
                  Price Range: USD 4 - USD 7

                Hotel information
                • Check-in:
                  from  3 pm
                • Check-out:
                  until  12 pm
                • Year renovated:
                  2011
                • Number of floors:
                  4
                • Number of rooms:
                  63

                Hotel Awards

                MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenReina Roja Hotel

                According to guest reviews, the hotel has been rated as
                Best Luxury Hotels in Mexico

                Use Badge

                Hotels nearby
                Cities nearby

                Reina Roja Hotel Reviews

                Guest reviews are submitted by our customers after their stay at Reina Roja Hotel

                Average guest rating

                8.2out of 10
                Fabulous
                Based on 29 reviews

                Guest reviews

                • Couple
                  7.8

                  The concept

                  I wanted to have supper one day and the chef didnt go, so there was no food service :s

                • Couple
                  10.0

                  The design was original, new, unique, with redlight district theme for adults only. Nice lounge, great staff, great free breakfast. Right at the centre of mamitas beach club and clubzone. Open minded hotel makes everything comfortable during your stay.

                • Couple
                  9.2

                  Great hotel, design focused on somewhat kinky looks. Special atmosphere. We enjoyed it a lot. Close to city center, good and beautiful rooms. Breakfast was good as well.

                  Some noise during the night.

                • Couple
                  7.8

                  its a very chic and modern hotel, avant garde design, which can be quite quirky and strange. its as in your staying in a night club/bar. the hotel is cheap and affordable compared to the other options available. would def recommend to a younger demographic thats after a unique and fun stay. the hotel name means 'red queen' so they went over the top with the red lights, u can spot the hotel but the red glow it exudes, very cool and different to other places.

                  -the air conditioning didnt work well, lucky it wasnt very hot and we didnt need to use it often. -breakfast never starts at 8am as advertised, somedays we had to leave early for day tours and diving trips and the kitchen was NOT ready, so they gave us dinner instead. -there are strange mannequins all over the hotel, in the lobby, on the balconies, at the bar, its can be kinda scary and disturbing at times, like a wax works horror movie, but our friends thought it was very cool.

                • Group of friends
                  3.2

                  I don't think I have ever encountered such rude incompetent staff. Check in was ridiculous. Then it took over an hour for them to bring up our bags to the room after several phone calls. To get into the room was also not easy as the cards never worked so we had to keep going up and back to reception to get new ones, each time the staff were rude. It was noisy, there was no information about services and no privacy. If you are staying on the third floor people can see you showering from the rooms opposite and the roof. I'm not sure however if this is supposed to be part of the 'exotic' naff sexual theme that runs throughout the hotel, but It was something we did not expect or like.

                How to reach hotel

                hotel Reina Roja Hotel - Playa del Carmen Playa del Carmen location
                Show big map »

                Hotel Address:

                Calle 20 Entre Av. 5 Y 10, Playa del Carmen, Mexico, 77710

                Get directions
                City Center
                • Playa del Carmen
                  3700 ft
                Airports
                Restaurants
                • Ah Cacao Chocolate Cafe
                  400 ft
                • Kaxapa Factory (cuisine: Organic, Venezuelan)
                  400 ft
                Hotel information
                • Check-in:
                  from  3 pm
                • Check-out:
                  until  12 pm
                • Year renovated:
                  2011
                • Number of floors:
                  4
                • Number of rooms:
                  63

                Hotel Awards

                MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenReina Roja Hotel

                According to guest reviews, the hotel has been rated as
                Best Luxury Hotels in Mexico

                Use Badge