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Reina Roja Hotel - Playa del Carmen

Calle 20 Entre Av. 5 Y 10, Playa del Carmen, Mexico, 77710  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Reina Roja Hotel - Playa del Carmen

Internet

Paid internet access

Parking

Paid parking

Luggage storage
24-hour services

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Cafe

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Exercise gym

Swimming pool

Outdoor heated swimming pool

Indoor heated swimming pool

Overview

The unique Reina Roja Hotel is a 4-star accommodation featuring airport transfer, 24-hour front desk and free shuttle service. The hotel's chic building set in the heart of Playa del Carmen was completely refurbished in 2011.

It is placed close to the shopping district, within a 25-minute walk of Centro Ceremonial Kohunlich and about 15 minutes' walk of Nuestra Senora del Carmen Catholic Church. An art gallery and a church lie a short distance away.

Placed near restaurants, bars and golf courses, the hotel offers a night club, an outdoor heated swimming pool and a sun terrace for on-site relaxation.

Guests can reach Reina Roja Hotel from Cancun International airport within 55 minutes' drive.

Rooms

The hotel comprises 63 individual guestrooms. Some rooms at Reina Roja Hotel have a view over the garden. Reina Roja Hotel offers bathrooms fitted with a bathtub, a shower and a hairdryer.

Eat & Drink

Guests can start their day with buffet breakfast served at the dining area. The hotel features a family restaurant serving international cuisine. Poolside bar offers various types of coffee and cocktails. Offering a variety of dishes, Ah Cacao Chocolate Cafe and Kaxapa Factory are about 100 meters away.

Services

The on-site limousine and bicycle rentals are also provided.

Relax

The hotel offers a gym and gymnastics classes to help guests keep fit.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2011.  Number of floors:   4.  Number of rooms:   63.

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Facilities

General

  • Non-smoking rooms
  • Paid internet access
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Lift
  • Bicycle storage
  • Coffee shop
  • Gay friendly
  • Multilingual staff

Sports & Fitness

  • Exercise gym
  • Adventure sports

Services

  • Paid airport shuttle
  • 24-hour room service
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Limousine service
  • Medical facilities service
  • Shops/Commercial services
  • Bell staff/Porter

Dining

  • Breakfast
  • Restaurant
  • Cafe
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services

Children

  • Cots
  • Babysitting/Child services

Spa & Leisure

  • Outdoor heated swimming pool
  • Indoor heated swimming pool
  • Night club
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Sauna
  • Library

Room view

  • City view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Mirror
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bath/ Shower
  • Hair dryer

Media

  • Flat-screen TV
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Parquet floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Pets

Pets are not allowed.

How to reach hotel

hotel Reina Roja Hotel - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Calle 20 Entre Av. 5 Y 10, Playa del Carmen, Mexico, 77710

Get directions
Airports
Restaurants
  • Ah Cacao Chocolate Cafe
    400 ft
  • Kaxapa Factory (cuisine: Organic, Venezuelan)
    400 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of floors:
    4
  • Number of rooms:
    63

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenReina Roja Hotel

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

Use Badge

Rooms and availability

Reina Roja Hotel photos Exterior Hotel information
Room Assigned On Arrival
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Work desk
  • Iron
  • Ironing board
  • Connecting room
  • Electronic key card
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Cable/satellite TV
  • Private TV channels
  • Radio
Reina Roja Hotel photos Exterior Hotel information
Junior Suite
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Work desk
  • Iron
  • Ironing board
  • Connecting room
  • Electronic key card
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Cable/satellite TV
  • Private TV channels
  • Radio
Reina Roja Hotel photos Exterior Hotel information
Deluxe Double Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • In-room safe
  • Terrace
  • Work desk
  • Ironing facilities
  • Connecting room
  • Electronic key card
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Cable/satellite TV
  • Private TV channels
  • Wake up service
  • Clock-radio
  • Radio
Reina Roja Hotel photos Exterior Hotel information
Deluxe King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Work desk
  • Iron
  • Ironing board
  • Connecting room
  • Electronic key card
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Cable/satellite TV
  • Private TV channels
  • Radio
Theme Room
  • Max occupancy:

    2 persons

  • Check Prices
Suite
  • Max occupancy:

    4 persons

  • Check Prices
  • Bathroom:Hair dryer
  • Media:Radio
Room Description:

Thematica Suite - GREEN (ADULT ONLY)

Luxury Room
  • Max occupancy:

    4 persons

  • Check Prices
  • Bathroom:Hair dryer
  • Media:Radio

Reina Roja Hotel Location

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  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • Rio Secreto5.1 mi
    Carretera Federal Libre Chetumal _ Puerto Juarez Km 283.5 Ejido Sur

    Near the hotel

    • 5th Avenue (Avenida 5)1400 ft
      Playa del CarmenMexico

      Restaurants nearby

      • Ah Cacao Chocolate Cafe400 ft

        Address: 5th Ave & Constituyentes
        Phone: +52 984 803 5748

        77% likes this, based on 935 reviews
        Price Range: USD 6 - USD 21

      • Oh Lala800 ft

        Address: Calle 14 bis between 10th & 15th Av.
        Phone: 9841274844

        86% likes this, based on 542 reviews
        Cuisine: International
        Price Range: USD 7 - USD 30

      • Los Tabernacos Bistro Lounge2100 ft

        Address: 1st Avenue North between 10 y 12
        Phone: 984-803-1674

        92% likes this, based on 305 reviews
        Price Range: USD 7 - USD 16

      • Kaxapa Factory400 ft

        Address: Av Constituyentes, betwen 10 and 15 avenues
        Phone: 9841471645

        86% likes this, based on 563 reviews
        Cuisine: Organic, Venezuelan
        Price Range: USD 3 - USD 7

      • Coffee Stop1800 ft

        Address: Calle 10 North
        Phone: 984 803 4365

        83% likes this, based on 115 reviews
        Price Range: USD 4 - USD 7

      Hotel information
      • Check-in:
        from  3 pm
      • Check-out:
        until  12 pm
      • Year renovated:
        2011
      • Number of floors:
        4
      • Number of rooms:
        63

      Hotel Awards

      MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenReina Roja Hotel

      According to guest reviews, the hotel has been rated as
      Best Luxury Hotels in Mexico

      Use Badge

      Reina Roja Hotel Reviews

      Guest reviews are submitted by our customers after their stay at Reina Roja Hotel

      8.2
      FabulousBased on6 reviews

      Guest reviews

      • Couple
        7.8

        its a very chic and modern hotel, avant garde design, which can be quite quirky and strange. its as in your staying in a night club/bar. the hotel is cheap and affordable compared to the other options available. would def recommend to a younger demographic thats after a unique and fun stay. the hotel name means 'red queen' so they went over the top with the red lights, u can spot the hotel but the red glow it exudes, very cool and different to other places.

        -the air conditioning didnt work well, lucky it wasnt very hot and we didnt need to use it often. -breakfast never starts at 8am as advertised, somedays we had to leave early for day tours and diving trips and the kitchen was NOT ready, so they gave us dinner instead. -there are strange mannequins all over the hotel, in the lobby, on the balconies, at the bar, its can be kinda scary and disturbing at times, like a wax works horror movie, but our friends thought it was very cool.

      • Group of friends
        3.2

        I don't think I have ever encountered such rude incompetent staff. Check in was ridiculous. Then it took over an hour for them to bring up our bags to the room after several phone calls. To get into the room was also not easy as the cards never worked so we had to keep going up and back to reception to get new ones, each time the staff were rude. It was noisy, there was no information about services and no privacy. If you are staying on the third floor people can see you showering from the rooms opposite and the roof. I'm not sure however if this is supposed to be part of the 'exotic' naff sexual theme that runs throughout the hotel, but It was something we did not expect or like.

      How to reach hotel

      hotel Reina Roja Hotel - Playa del Carmen Playa del Carmen location
      Show big map »

      Hotel Address:

      Calle 20 Entre Av. 5 Y 10, Playa del Carmen, Mexico, 77710

      Get directions
      Airports
      Restaurants
      • Ah Cacao Chocolate Cafe
        400 ft
      • Kaxapa Factory (cuisine: Organic, Venezuelan)
        400 ft
      Hotel information
      • Check-in:
        from  3 pm
      • Check-out:
        until  12 pm
      • Year renovated:
        2011
      • Number of floors:
        4
      • Number of rooms:
        63

      Hotel Awards

      MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenReina Roja Hotel

      According to guest reviews, the hotel has been rated as
      Best Luxury Hotels in Mexico

      Use Badge