Reina Roja Hotel - Playa del Carmen

Calle 20 Entre Av. 5 Y 10, Playa del Carmen, Mexico, 77710  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Reina Roja Hotel - Playa del Carmen

Internet

Paid internet access

Parking

Paid parking

Luggage storage
24-hour

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Cafe

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Exercise gym

Swimming pool

Outdoor heated swimming pool

Indoor heated swimming pool

Overview

The unique Reina Roja Hotel is a 4-star accommodation featuring airport transfer, 24-hour front desk and free shuttle service. The hotel's chic building set in the heart of Playa del Carmen was completely refurbished in 2011.

It is placed close to the shopping district, within a 25-minute walk of Centro Ceremonial Kohunlich and about 15 minutes' walk of Nuestra Senora del Carmen Catholic Church. An art gallery and a church lie a short distance away.

Placed near restaurants, bars and golf courses, the hotel offers a night club, an outdoor heated swimming pool and a sun terrace for on-site relaxation.

Guests can reach Reina Roja Hotel from Cancun International airport within 55 minutes' drive.

Rooms

The hotel comprises 63 individual guestrooms. Some rooms at Reina Roja Hotel have a view over the garden. Reina Roja Hotel offers bathrooms fitted with a bathtub, a shower and a hairdryer.

Eat & Drink

Guests can start their day with buffet breakfast served at the dining area. The hotel features a family restaurant serving international cuisine. Poolside bar offers various types of coffee and cocktails. Offering a variety of dishes, Ah Cacao Chocolate Cafe and Kaxapa Factory are about 100 meters away.

Services

The on-site limousine and bicycle rentals are also provided.

Relax

The hotel offers a gym and gymnastics classes to help guests keep fit.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2011.  Number of floors:   4.  Number of rooms:   63.

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Facilities

General

  • Non-smoking rooms
  • Paid internet access
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Elevator
  • Bicycle storage
  • Coffee shop
  • Multilingual staff

Sports & Fitness

  • Exercise gym
  • Adventure sports

Services

  • Paid airport shuttle
  • 24-hour room service
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Limousine service
  • Medical facilities service
  • Shops/Commercial services
  • Bell staff/Porter

Dining facilities

  • Breakfast
  • Restaurant
  • Cafe
  • Bar/ Lounge area

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services

Children's facilities

  • Cribs/ Baby cots
  • Babysitting/Child services

Leisure facilities

  • Outdoor heated swimming pool
  • Indoor heated swimming pool
  • Night club
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Sauna
  • Library

Room view

  • Garden view
  • City view

Room facilities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Mirror
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bath/ Shower
  • Hair dryer

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Parquet floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Pets

Pets are not allowed.

How to reach hotel

hotel Reina Roja Hotel - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Calle 20 Entre Av. 5 Y 10, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    3700 ft
Airports
Restaurants
  • Ah Cacao Chocolate Cafe
    400 ft
  • Kaxapa Factory (cuisine: Organic, Venezuelan)
    400 ft
Parks
  • Cavernas Chaaktun
    200 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of floors:
    4
  • Number of rooms:
    63

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenReina Roja Hotel

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

Use Badge

Rooms and availability

Theme Room
  • Max occupancy:

    2 persons

  • Check Prices
  • Bathroom:Hair dryer
  • Media:Radio
Premium Room
  • Max occupancy:

    3 persons

  • Check Prices
Premium Suite
  • Max occupancy:

    3 persons

  • Check Prices
Reina Roja Hotel photos Room
Room Assigned On Arrival
Garden view
  • Room size:

    435 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds or 1 Double bed, 2 Double beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Work desk
  • Iron
  • Ironing board
  • Connecting room
  • Electronic key card
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Cable/satellite TV
  • Private TV channels
  • Radio
Room Description:

DOUBLE HABITACIÓN TEMÁTICA. BED & BREAKFAST. Standard rate

Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Standard|Tematic Triple

Suite
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • Radio
Room Description:

Thematica Suite - GREEN (ADULT ONLY)

Two-Bedroom Suite
  • Max occupancy:

    3 persons

  • Check Prices
Reina Roja Hotel photos Room
Junior Suite
  • Room size:

    485 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 3 persons, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Work desk
  • Iron
  • Ironing board
  • Connecting room
  • Electronic key card
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Cable/satellite TV
  • Private TV channels
  • Radio
Room Description:

Junior Suite|Junior Suite Triple

Junior King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Superior Double Room
Garden view
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 2 Double beds or 1 King-size bed

  • Check Prices
Room Description:

2 Double Beds or 1 King Bed377-sq-foot (35-sq-meter) room, balcony/patio with garden viewsInternet - Free WiFi Entertainment - Plasma TV with premium channelsFood & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled waterSleep - Blackout drapes/curtains Bathroom - Partially open bathroom, shower, bathrobes, and slippersPractical - Iron/ironing board, phone, and safe; free cribs/infant beds available on requestComfort - Air conditioning and daily housekeepingSmoking/Non SmokingRoom is accessed via exterior corridors  

Master Suite
  • Max occupancy:

    3 persons

  • Check Prices
Reina Roja Hotel photos Exterior Hotel information
Deluxe Double Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Double beds, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • In-room safe
  • Terrace
  • Work desk
  • Ironing facilities
  • Connecting room
  • Electronic key card
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Cable/satellite TV
  • Private TV channels
  • Wake up service
  • Clock-radio
  • Radio
Room Description:

Double (single use) Deluxe. BED & BREAKFAST. Non refundable

Reina Roja Hotel photos Exterior Hotel information
Deluxe King Room
  • Room size:

    435 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Work desk
  • Iron
  • Ironing board
  • Connecting room
  • Electronic key card
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Cable/satellite TV
  • Private TV channels
  • Radio
Room Description:

DOUBLE DELUXE KING BED. BED & BREAKFAST. Standard rate

Deluxe Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Deluxe|Deluxe Triple

Luxury Room
  • Max occupancy:

    4 persons

  • Check Prices
  • Bathroom:Hair dryer
  • Media:Radio

Reina Roja Hotel Location

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  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Popular areas

Places of interest

  • Plaza Quinta Alegria1000 ft
  • Kool Beach Club1400 ft
  • Terminal foránea de autobuses ADO1400 ft

Monuments and Landmarks

  • 28 de Julio Square2000 ft
  • ADO International Bus Station3300 ft
  • Disabled-friendly beach3700 ft
  • Church of Guadalupe1.1 mi

Golf courses and Country clubs

  • Mahi Golf Course2.2 mi

Marina

  • Playa del Carmen Maritime Terminal4000 ft

Local attractions

  • Chile Verde1.0 mi
    Calle 20 nte. Lote 12 A Manzana 82
  • Temazcal Natura1.4 mi
    Monte de los Cibeles, Playa del Carmen
  • La Sirena\'s Fine Mexican Handcrafts1.7 mi
    Calle 110 between 5a y 10a Ave
  • Cenote Chaak Tun1.4 mi
    Av. Juarez, Playa del Carmen
  • San Miguel1.5 mi

Near the hotel

  • Riviera Art Gallery200 ft
    20th Street Between 5th Av. & 10th Av. Gonzalo Guerrero
  • Morph Kiteboarding Maroma Beach500 ft
    Playa Maroma, inside the Hotel Catalonia
  • Candle Boutique 1100 ft
    Avenida D Norte 1a Entre 14 y 16
  • Quinta Avenida1800 ft
    Quinta avenida, Playa del Carmen
  • Cavernas Chaaktun200 ft
    Playa del CarmenMexico
  • Food Motion Cooking Workshops900 ft
    Calle 2 Norte Bis 141
  • 5th Avenue (Avenida 5)1400 ft
    Playa del CarmenMexico

Restaurants nearby

  • Ah Cacao Chocolate Cafe400 ft

    Address: 5th Ave & Constituyentes
    Phone: +52 984 803 5748

    77% likes this, based on 935 reviews
    Price Range: USD 6 - USD 21

  • Oh Lala800 ft

    Address: Calle 14 bis between 10th & 15th Av.
    Phone: 9841274844

    86% likes this, based on 542 reviews
    Cuisine: International
    Price Range: USD 7 - USD 30

  • Los Tabernacos Bistro Lounge2100 ft

    Address: 1st Avenue North between 10 y 12
    Phone: 984-803-1674

    92% likes this, based on 305 reviews
    Price Range: USD 7 - USD 16

  • Kaxapa Factory400 ft

    Address: Av Constituyentes, betwen 10 and 15 avenues
    Phone: 9841471645

    86% likes this, based on 563 reviews
    Cuisine: Organic, Venezuelan
    Price Range: USD 3 - USD 7

  • Coffee Stop1800 ft

    Address: Calle 10 North
    Phone: 984 803 4365

    83% likes this, based on 115 reviews
    Price Range: USD 4 - USD 7

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of floors:
    4
  • Number of rooms:
    63

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenReina Roja Hotel

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

Use Badge

Hotels nearby
Reina Roja
4 stars
0.1 km
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4 stars
0.1 km
Plaza Del Sol
3 stars
0.1 km
Aqualuna
3 stars
0.1 km
Cities nearby

Reina Roja Hotel Reviews

Guest reviews are submitted by our customers after their stay at Reina Roja Hotel

Average guest rating

8.2out of 10
Fabulous
Based on 29 reviews

Guest reviews

  • Couple
    7.8

    The concept

    I wanted to have supper one day and the chef didnt go, so there was no food service :s

  • Couple
    10.0

    The design was original, new, unique, with redlight district theme for adults only. Nice lounge, great staff, great free breakfast. Right at the centre of mamitas beach club and clubzone. Open minded hotel makes everything comfortable during your stay.

  • Couple
    9.2

    Great hotel, design focused on somewhat kinky looks. Special atmosphere. We enjoyed it a lot. Close to city center, good and beautiful rooms. Breakfast was good as well.

    Some noise during the night.

  • Couple
    7.8

    its a very chic and modern hotel, avant garde design, which can be quite quirky and strange. its as in your staying in a night club/bar. the hotel is cheap and affordable compared to the other options available. would def recommend to a younger demographic thats after a unique and fun stay. the hotel name means 'red queen' so they went over the top with the red lights, u can spot the hotel but the red glow it exudes, very cool and different to other places.

    -the air conditioning didnt work well, lucky it wasnt very hot and we didnt need to use it often. -breakfast never starts at 8am as advertised, somedays we had to leave early for day tours and diving trips and the kitchen was NOT ready, so they gave us dinner instead. -there are strange mannequins all over the hotel, in the lobby, on the balconies, at the bar, its can be kinda scary and disturbing at times, like a wax works horror movie, but our friends thought it was very cool.

  • Group of friends
    3.2

    I don't think I have ever encountered such rude incompetent staff. Check in was ridiculous. Then it took over an hour for them to bring up our bags to the room after several phone calls. To get into the room was also not easy as the cards never worked so we had to keep going up and back to reception to get new ones, each time the staff were rude. It was noisy, there was no information about services and no privacy. If you are staying on the third floor people can see you showering from the rooms opposite and the roof. I'm not sure however if this is supposed to be part of the 'exotic' naff sexual theme that runs throughout the hotel, but It was something we did not expect or like.

How to reach hotel

hotel Reina Roja Hotel - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Calle 20 Entre Av. 5 Y 10, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    3700 ft
Airports
Restaurants
  • Ah Cacao Chocolate Cafe
    400 ft
  • Kaxapa Factory (cuisine: Organic, Venezuelan)
    400 ft
Parks
  • Cavernas Chaaktun
    200 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of floors:
    4
  • Number of rooms:
    63

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenReina Roja Hotel

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

Use Badge