Reina Roja Hotel - Playa del Carmen

Calle 20 Entre Av. 5 Y 10, Playa del Carmen, Mexico, 77710  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Reina Roja Hotel - Playa del Carmen

Internet

Paid internet access

Parking

Paid parking

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Welcome drink

Cafe

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Exercise gym

Swimming pool

Indoor swimming pool

Rooftop pool

Infinity pool

Overview

Reina Roja is a 4-star hotel offering a roof-top pool, a sun deck and a roof garden. Since 2009, it has been hosting guests in the heart of Playa del Carmen.

This charming property is 5 minutes' walk to Riviera Art Gallery, Plaza Quinta Alegria and Terminal foránea de autobuses ADO. Nestled in the quiet district and 2 km from the city center.

Placed near restaurants and a theme park, the hotel offers an infinity pool, an indoor swimming pool and a year-round outdoor pool for on-site relaxation.

The hotel enjoys a central location within 50 minutes' drive from Cancun International airport.

Rooms

The property comprises of beautiful rooms, including theme room, standard junior suite and luxury room appointed with a mini bar, Wi-Fi, LCD TV, a private balcony and cable TV with on-demand movies. Some rooms have the sea view. They provide bathrooms with a bathtub, a shower and a hairdryer.

Eat & Drink

Residents can have breakfast in the dining area. There is a restaurant serving international dishes on site. Guests can unwind in the Poolside bar with a favourite drink. The café Ah Cacao Chocolate Cafe is approximately 150 meters from the property.

Services

Reina Roja Hotel offers a business centre, a meeting room and a catering service to satisfy the needs of business guests.

Relax

Beach facilities at Reina Roja Hotel include outdoor chaise lounges, umbrellas and towels. The property provides a gym and gymnastics classes along with diving, boating and horse riding.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Free public parking is possible on site.

Year renovated:   2011.  Number of floors:   4.  Number of rooms:   63.

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Facilities

General

  • No smoking on site
  • Paid internet access
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • No pets allowed
  • 24-hour security
  • Adults only
  • Luggage storage
  • Elevator
  • Bicycle storage
  • Coffee shop
  • Multilingual staff

Sports & Fitness

  • Exercise gym
  • Adventure sports
  • Golf course

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Limousine service
  • Medical facilities service
  • Shops/Commercial services
  • Bell staff/Porter
  • Welcome drink

Dining facilities

  • In-room breakfast
  • A la carte restaurant
  • Fine dining
  • Cafe
  • Poolside snack bar
  • Catering service

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available

Leisure facilities

  • Infinity pool
  • Rooftop pool
  • Indoor swimming pool
  • Beach chairs
  • Beach umbrellas
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Solarium
  • Reflex massage
  • Library

Room view

  • City view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Paid in-room safe
  • Mini-bar
  • Sitting area
  • Rooftop terrace
  • Balcony
  • Tea and coffee facilities
  • Bottled water
  • Mirror
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Hair dryer
  • Towels
  • Room toiletries

Bedroom

  • Pillow top mattress

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Parquet floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Reina Roja Hotel - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Calle 20 Entre Av. 5 Y 10, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    3700 ft
Airports
Restaurants
  • Ah Cacao Chocolate Cafe
    400 ft
  • Kaxapa Factory (cuisine: Organic, Venezuelan)
    400 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of floors:
    4
  • Number of rooms:
    63

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenReina Roja Hotel

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

Use Badge

Rooms and availability

Theme Room
Check Prices
  • Free Wi-Fi
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Room facilities
    Reina Roja Hotel photos Room
    Guest Room
    Bed type: Double bed or 1 Super King-size bed or King-size bed
    Size: 485 sq. feet
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Shower
    • — Less information+ More information

    Standard|Double Thematic (2 pers)

    Room facilities
      Reina Roja Hotel photos Room
      King Room
      Bed type: King-size bed
      Size: 485 sq. feet
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information
      Room facilities
        Suite
        Check Prices
        • Free Wi-Fi
        — Less information+ More information
        Room facilities
          Reina Roja Hotel photos Room  2. Lexington Suite Deluxe
          Junior Suite
          Bed type: Double bed or Twin beds or 2 Single beds
          Size: 485 sq. feet
          Check Prices
          • Free Wi-Fi
          • Air conditioning
          • Private bathroom
          • — Less information+ More information

          Junior Suite|Junior Suite Standard

          Room facilities
            Themed Room
            Bed type: Double bed
            Check Prices
            • Free Wi-Fi
            — Less information+ More information

            Standard|Themed Room

            Room facilities
              Reina Roja Hotel photos Room
              Deluxe Room
              Bed type: Double beds or King-size bed or 2 Queen-size beds
              Size: 435 sq. feet
              Check Prices
              • Free Wi-Fi
              • Air conditioning
              • Private bathroom
              • — Less information+ More information

              Deluxe|Double Deluxe King Bed

              Room facilities
                Reina Roja Hotel photos Room
                Deluxe King Room
                Bed type: King-size bed
                Size: 435 sq. feet
                Check Prices
                • Free Wi-Fi
                • Air conditioning
                • Shower
                • — Less information+ More information

                Deluxe|Double Deluxe King Bed

                Room facilities
                  Luxury Room
                  Check Prices
                  • Free Wi-Fi
                  — Less information+ More information
                  Room facilities

                    How to reach hotel

                    hotel Reina Roja Hotel - Playa del Carmen Playa del Carmen location
                    Show big map »

                    Hotel Address:

                    Calle 20 Entre Av. 5 Y 10, Playa del Carmen, Mexico, 77710

                    Get directions
                    City Center
                    • Playa del Carmen
                      3700 ft
                    Airports
                    Restaurants
                    • Ah Cacao Chocolate Cafe
                      400 ft
                    • Kaxapa Factory (cuisine: Organic, Venezuelan)
                      400 ft
                    Hotel information
                    • Check-in:
                      from  3 pm
                    • Check-out:
                      until  12 pm
                    • Year renovated:
                      2011
                    • Number of floors:
                      4
                    • Number of rooms:
                      63

                    Hotel Awards

                    MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenReina Roja Hotel

                    According to guest reviews, the hotel has been rated as
                    Best Luxury Hotels in Mexico

                    Use Badge

                    Reina Roja Hotel Location

                    Legend
                    • Current hotel
                    • Hotels nearby
                    • Other hotels
                    • Airports
                    • Underground stations
                    • Train stations
                    • Parks
                    • Tourist attractions
                    • Museums
                    • Convention centers
                    • Stadiums
                    • Food and meals
                    • General

                    Hover above the icons to see hotel photo and details.

                    Click the hotel to go to the main hotel page.

                    Route Planner
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                    What's nearby

                    Popular areas

                    • City Center - 3300 ft

                    Places of interest

                    • Plaza Quinta Alegria - 1000 ft
                    • Kool Beach Club - 1400 ft
                    • Terminal foránea de autobuses ADO - 1400 ft

                    Convention centers

                    Monuments and Landmarks

                    • 28 de Julio Square - 2000 ft
                    • ADO International Bus Station - 3300 ft
                    • Disabled-friendly beach - 3700 ft
                    • Church of Guadalupe - 1.1 mi

                    Galleries

                    • Mahi Golf Course - 2.2 mi

                    Marina

                    • Playa del Carmen Maritime Terminal - 4000 ft

                    Local attractions

                    • Sian ka'an Jeep Tour Expedition - 1.4 mi
                      Monte de los Cibeles, Playa del Carmen
                    • Casa Cenote - 1.5 mi
                    • Whale Shark Tour - 2.0 mi
                      Playa Del Carmen-Isla Mujeres -Holbox
                    • Temazcal Natura - 1.4 mi
                      Monte de los Cibeles, Playa del Carmen
                    • Cenote Chaak Tun - 2.0 mi
                      Av. Juarez, Playa del Carmen

                    Near the hotel

                    • Riviera Art Gallery - 1400 ft
                      20th Street between 5th Av. & 10th Av., Playa del Carmen

                      Restaurants nearby

                      • Ah Cacao Chocolate Cafe - 400 ft

                        Address: 5th Ave & Constituyentes
                        Phone: +52 984 803 5748

                        77% likes this, based on 935 reviews
                        Price Range: USD 6 - USD 21

                      • Oh Lala - 800 ft

                        Address: Calle 14 bis between 10th & 15th Av.
                        Phone: 9841274844

                        86% likes this, based on 542 reviews
                        Cuisine: International
                        Price Range: USD 7 - USD 30

                      • Los Tabernacos Bistro Lounge - 2100 ft

                        Address: 1st Avenue North between 10 y 12
                        Phone: 984-803-1674

                        92% likes this, based on 305 reviews
                        Price Range: USD 7 - USD 16

                      • Kaxapa Factory - 400 ft

                        Address: Av Constituyentes, betwen 10 and 15 avenues
                        Phone: 9841471645

                        86% likes this, based on 563 reviews
                        Cuisine: Organic, Venezuelan
                        Price Range: USD 3 - USD 7

                      • Coffee Stop - 1800 ft

                        Address: Calle 10 North
                        Phone: 984 803 4365

                        83% likes this, based on 115 reviews
                        Price Range: USD 4 - USD 7

                      Hotel information
                      • Check-in:
                        from  3 pm
                      • Check-out:
                        until  12 pm
                      • Year renovated:
                        2011
                      • Number of floors:
                        4
                      • Number of rooms:
                        63

                      Hotel Awards

                      MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenReina Roja Hotel

                      According to guest reviews, the hotel has been rated as
                      Best Luxury Hotels in Mexico

                      Use Badge

                      Hotels nearby
                      Cities nearby

                      Reina Roja Hotel Reviews

                      Guest reviews are submitted by our customers after their stay at Reina Roja Hotel

                      Average guest rating

                      8.2out of 10
                      Fabulous
                      Based on 29 reviews

                      Guest reviews

                      • Couple
                        7.8

                        The concept

                        I wanted to have supper one day and the chef didnt go, so there was no food service :s

                      • Couple
                        10.0

                        The design was original, new, unique, with redlight district theme for adults only. Nice lounge, great staff, great free breakfast. Right at the centre of mamitas beach club and clubzone. Open minded hotel makes everything comfortable during your stay.

                      • Couple
                        9.2

                        Great hotel, design focused on somewhat kinky looks. Special atmosphere. We enjoyed it a lot. Close to city center, good and beautiful rooms. Breakfast was good as well.

                        Some noise during the night.

                      • Couple
                        7.8

                        its a very chic and modern hotel, avant garde design, which can be quite quirky and strange. its as in your staying in a night club/bar. the hotel is cheap and affordable compared to the other options available. would def recommend to a younger demographic thats after a unique and fun stay. the hotel name means 'red queen' so they went over the top with the red lights, u can spot the hotel but the red glow it exudes, very cool and different to other places.

                        -the air conditioning didnt work well, lucky it wasnt very hot and we didnt need to use it often. -breakfast never starts at 8am as advertised, somedays we had to leave early for day tours and diving trips and the kitchen was NOT ready, so they gave us dinner instead. -there are strange mannequins all over the hotel, in the lobby, on the balconies, at the bar, its can be kinda scary and disturbing at times, like a wax works horror movie, but our friends thought it was very cool.

                      • Group of friends
                        3.2

                        I don't think I have ever encountered such rude incompetent staff. Check in was ridiculous. Then it took over an hour for them to bring up our bags to the room after several phone calls. To get into the room was also not easy as the cards never worked so we had to keep going up and back to reception to get new ones, each time the staff were rude. It was noisy, there was no information about services and no privacy. If you are staying on the third floor people can see you showering from the rooms opposite and the roof. I'm not sure however if this is supposed to be part of the 'exotic' naff sexual theme that runs throughout the hotel, but It was something we did not expect or like.

                      How to reach hotel

                      hotel Reina Roja Hotel - Playa del Carmen Playa del Carmen location
                      Show big map »

                      Hotel Address:

                      Calle 20 Entre Av. 5 Y 10, Playa del Carmen, Mexico, 77710

                      Get directions
                      City Center
                      • Playa del Carmen
                        3700 ft
                      Airports
                      Restaurants
                      • Ah Cacao Chocolate Cafe
                        400 ft
                      • Kaxapa Factory (cuisine: Organic, Venezuelan)
                        400 ft
                      Hotel information
                      • Check-in:
                        from  3 pm
                      • Check-out:
                        until  12 pm
                      • Year renovated:
                        2011
                      • Number of floors:
                        4
                      • Number of rooms:
                        63

                      Hotel Awards

                      MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenReina Roja Hotel

                      According to guest reviews, the hotel has been rated as
                      Best Luxury Hotels in Mexico

                      Use Badge