Reina Roja Hotel - Playa del Carmen

Calle 20 Entre Av. 5 Y 10, Playa del Carmen, Mexico, 77710  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Reina Roja Hotel - Playa del Carmen

Internet

Paid internet access

Parking

Paid parking

Luggage storage
24-hour

Late check-in/ -out

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Cafe

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Exercise gym

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Overview

Reina Roja Hotel welcomes guests in the heart of Playa del Carmen meters away from an art gallery and a church. The building was renovated in 2011.

The hotel’s unique location offers quick access to Casa Cenote, which is about 30 minutes' walk. Guests will find Playa del Carmen city center within a 20-minute walk from the property.

Reina Roja Hotel can be reached in 55 minutes by car from Cancun International airport.

Rooms

The hotel offers 63 rooms. They are fitted with an in-room safe, a mini bar, a ceiling fan, wireless internet and television. Guests can make use of en suite bathrooms with a bathtub, a shower and a hairdryer.

Eat & Drink

Every morning at the dining area guests may enjoy buffet breakfast. Refreshing drinks are offered in the poolside bar. Guests can share a meal in Ah Cacao Chocolate Cafe and Kaxapa Factory, located about 100 meters away.

Services

Bicycles and limousines are available for rent on site.

Relax

Reina Roja Hotel offers a nightclub, a sundeck and an indoor swimming pool to ensure guests' comfortable stay. Guests may choose from a gym and gymnastics classes as well as diving, boating and horse riding to spend their time actively.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2011.  Number of floors:   4.  Number of rooms:   63.

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Facilities

General

  • Non-smoking rooms
  • Paid internet access
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in/ -out
  • No pets allowed
  • 24-hour security
  • Elevator
  • Bicycle storage
  • Coffee shop
  • Multilingual staff

Sports & Fitness

  • Exercise gym
  • Adventure sports

Services

  • Paid airport shuttle
  • Room service
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Limousine service
  • Medical facilities service
  • Shops/Commercial services
  • Bell staff/Porter

Dining facilities

  • Breakfast
  • Restaurant
  • Cafe
  • Bar/ Lounge area

Meeting facilities

  • Business center
  • Business services

Children's facilities

  • Cribs/ Baby cots

Leisure facilities

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Night club
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Sauna
  • Library

Room view

  • City view

Room facilities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Mirror
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bath/ Shower
  • Hair dryer

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Parquet floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Pets

Pets are not allowed.

How to reach hotel

hotel Reina Roja Hotel - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Calle 20 Entre Av. 5 Y 10, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    3700 ft
Airports
Restaurants
  • Ah Cacao Chocolate Cafe
    400 ft
  • Kaxapa Factory (cuisine: Organic, Venezuelan)
    400 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of floors:
    4
  • Number of rooms:
    63

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenReina Roja Hotel

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

Use Badge

Rooms and availability

Theme Room
  • Max occupancy:

    2 persons

  • Check Prices
Reina Roja Hotel photos Room
Room Assigned On Arrival
  • Room size:

    435 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Work desk
  • Iron
  • Ironing board
  • Connecting room
  • Electronic key card
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Cable TV
  • Private TV channels
  • Radio
Room Description:

DOUBLE HABITACIÓN TEMÁTICA. BED & BREAKFAST. Standard rate

Suite
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
Room Description:

Thematica Suite - GREEN (ADULT ONLY)

Reina Roja Hotel photos Room
Junior Suite
  • Room size:

    485 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 2 Single beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Air conditioning
    • + More
  • General:Wi-Fi
  • In-room safe
  • Terrace
  • Work desk
  • Ironing facilities
  • Connecting room
  • Electronic key card
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Cable/satellite TV
  • Private TV channels
  • Wake up service
  • Clock-radio
  • Radio
Room Description:

JUNIOR SUITE STANDARD. BED & BREAKFAST. Standard rate

Themed Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Air conditioning
    • + More
  • General:In-room safe
  • Ceiling fan
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Dining:Coffee/tea maker
  • Media:Cable/satellite TV
  • Clock-radio
Junior King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Reina Roja Hotel photos Exterior Hotel information
Deluxe Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Double beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Air conditioning
    • + More
  • General:Wi-Fi
  • In-room safe
  • Terrace
  • Work desk
  • Ironing facilities
  • Connecting room
  • Electronic key card
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Cable/satellite TV
  • Private TV channels
  • Wake up service
  • CD player
  • Clock-radio
  • Radio
Room Description:

Deluxe Room - ADULT ONLY

Reina Roja Hotel photos Exterior Hotel information
Deluxe King Room
  • Room size:

    435 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Work desk
  • Iron
  • Ironing board
  • Connecting room
  • Electronic key card
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Cable TV
  • Private TV channels
  • Radio
Room Description:

DOUBLE DELUXE KING BED. BED & BREAKFAST. Standard rate

Luxury Room
  • Max occupancy:

    4 persons

  • Check Prices

Reina Roja Hotel Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Popular areas

Places of interest

  • Plaza Quinta Alegria1000 ft
  • Kool Beach Club1400 ft
  • Terminal foránea de autobuses ADO1400 ft

Monuments and Landmarks

  • 28 de Julio Square2000 ft
  • ADO International Bus Station3300 ft
  • Disabled-friendly beach3700 ft
  • Church of Guadalupe1.1 mi

Golf courses and Country clubs

  • Mahi Golf Course2.2 mi

Marina

  • Playa del Carmen Maritime Terminal4000 ft

Local attractions

  • Sian ka'an Jeep Tour Expedition1.4 mi
    Monte de los Cibeles, Playa del Carmen
  • Casa Cenote1.5 mi
  • Whale Shark Tour2.0 mi
    Playa Del Carmen-Isla Mujeres -Holbox
  • Temazcal Natura1.4 mi
    Monte de los Cibeles, Playa del Carmen
  • Cenote Chaak Tun2.0 mi
    Av. Juarez, Playa del Carmen

Near the hotel

  • Riviera Art Gallery1400 ft
    20th Street between 5th Av. & 10th Av., Playa del Carmen

    Restaurants nearby

    • Ah Cacao Chocolate Cafe400 ft

      Address: 5th Ave & Constituyentes
      Phone: +52 984 803 5748

      77% likes this, based on 935 reviews
      Price Range: USD 6 - USD 21

    • Oh Lala800 ft

      Address: Calle 14 bis between 10th & 15th Av.
      Phone: 9841274844

      86% likes this, based on 542 reviews
      Cuisine: International
      Price Range: USD 7 - USD 30

    • Los Tabernacos Bistro Lounge2100 ft

      Address: 1st Avenue North between 10 y 12
      Phone: 984-803-1674

      92% likes this, based on 305 reviews
      Price Range: USD 7 - USD 16

    • Kaxapa Factory400 ft

      Address: Av Constituyentes, betwen 10 and 15 avenues
      Phone: 9841471645

      86% likes this, based on 563 reviews
      Cuisine: Organic, Venezuelan
      Price Range: USD 3 - USD 7

    • Coffee Stop1800 ft

      Address: Calle 10 North
      Phone: 984 803 4365

      83% likes this, based on 115 reviews
      Price Range: USD 4 - USD 7

    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  12 pm
    • Year renovated:
      2011
    • Number of floors:
      4
    • Number of rooms:
      63

    Hotel Awards

    MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenReina Roja Hotel

    According to guest reviews, the hotel has been rated as
    Best Luxury Hotels in Mexico

    Use Badge

    Reina Roja Hotel Reviews

    Guest reviews are submitted by our customers after their stay at Reina Roja Hotel

    Average guest rating

    8.2out of 10
    Fabulous
    Based on 29 reviews

    Guest reviews

    • Couple
      7.8

      The concept

      I wanted to have supper one day and the chef didnt go, so there was no food service :s

    • Couple
      10.0

      The design was original, new, unique, with redlight district theme for adults only. Nice lounge, great staff, great free breakfast. Right at the centre of mamitas beach club and clubzone. Open minded hotel makes everything comfortable during your stay.

    • Couple
      9.2

      Great hotel, design focused on somewhat kinky looks. Special atmosphere. We enjoyed it a lot. Close to city center, good and beautiful rooms. Breakfast was good as well.

      Some noise during the night.

    • Couple
      7.8

      its a very chic and modern hotel, avant garde design, which can be quite quirky and strange. its as in your staying in a night club/bar. the hotel is cheap and affordable compared to the other options available. would def recommend to a younger demographic thats after a unique and fun stay. the hotel name means 'red queen' so they went over the top with the red lights, u can spot the hotel but the red glow it exudes, very cool and different to other places.

      -the air conditioning didnt work well, lucky it wasnt very hot and we didnt need to use it often. -breakfast never starts at 8am as advertised, somedays we had to leave early for day tours and diving trips and the kitchen was NOT ready, so they gave us dinner instead. -there are strange mannequins all over the hotel, in the lobby, on the balconies, at the bar, its can be kinda scary and disturbing at times, like a wax works horror movie, but our friends thought it was very cool.

    • Group of friends
      3.2

      I don't think I have ever encountered such rude incompetent staff. Check in was ridiculous. Then it took over an hour for them to bring up our bags to the room after several phone calls. To get into the room was also not easy as the cards never worked so we had to keep going up and back to reception to get new ones, each time the staff were rude. It was noisy, there was no information about services and no privacy. If you are staying on the third floor people can see you showering from the rooms opposite and the roof. I'm not sure however if this is supposed to be part of the 'exotic' naff sexual theme that runs throughout the hotel, but It was something we did not expect or like.

    How to reach hotel

    hotel Reina Roja Hotel - Playa del Carmen Playa del Carmen location
    Show big map »

    Hotel Address:

    Calle 20 Entre Av. 5 Y 10, Playa del Carmen, Mexico, 77710

    Get directions
    City Center
    • Playa del Carmen
      3700 ft
    Airports
    Restaurants
    • Ah Cacao Chocolate Cafe
      400 ft
    • Kaxapa Factory (cuisine: Organic, Venezuelan)
      400 ft
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  12 pm
    • Year renovated:
      2011
    • Number of floors:
      4
    • Number of rooms:
      63

    Hotel Awards

    MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenReina Roja Hotel

    According to guest reviews, the hotel has been rated as
    Best Luxury Hotels in Mexico

    Use Badge